Business process audit
before automation
- Your process written down, so it no longer depends on one person
- Failure points found before they cost you money
- I automate what pays off, and nothing more
An architecture decision before implementation: what to automate, in what order, and what not to touch. So you don't pay for a system you'll have to rebuild.
Alex Novak
Fractional Technical Architect · Audit & Process Design
The Problem
Most businesses don't design their processes. They accumulate.
What's missing isn't automation. It's a designed process.
My Approach
I put the process in order first. Then I automate.
Before touching a single tool, I map the process and identify every failure point. The result is automation that runs reliably — not just automation that runs.
Audit first
No tool gets picked until the process is mapped and the failure points are found.
Reliability over speed
Every system is tested for edge cases and load before deployment.
Selective implementation
After the audit you know what to automate first and what to skip. Only what pays off gets built.
Process
I don't jump into tools first.
Analyze
Map the current process end-to-end.
Identify
Find bottlenecks, risks, and failure modes.
Redesign
Architect a reliable target state.
Implementation
Optional, after the audit: by me or together with your team.
Scale
Test for load, edge cases, and stability.
Analyze
Map the current process end-to-end.
Identify
Find bottlenecks, risks, and failure modes.
Redesign
Architect a reliable target state.
Implementation
Optional, after the audit: by me or together with your team.
Scale
Test for load, edge cases, and stability.
// Tools are selected after the architecture is defined.
What you get
After the audit
If I build
Work
Engagements and outcomes.
Architecture Review
For business owners who want their current or planned automation checked before they commit time and budget to it.
From 15-minute manual fulfillment to 30-second automated delivery
E-commerce reseller processing 110+ weekly orders across 3 vendor platforms — no public APIs, CAPTCHA-protected portals, race conditions causing duplicate deliveries. Rebuilt as a fully automated pipeline with atomic inventory operations, browser automation, and 5-level retry.
From dual-system management to a single CRM workspace
Sales team managed products in their CRM but had to separately log into the online store — data drift, orders invisible in CRM without manual entry. Built bidirectional sync with schema translation between incompatible APIs and CRM-controlled publish flags.
Production AI assistant: 12 n8n workflows, hybrid RAG, 9-service infrastructure
Proactive AI partner for SMB owners delivering briefings, deadline pushes, and voice commands via Telegram. Hybrid memory (Redis + PostgreSQL + Qdrant), multi-tenant RAG, AI agent with 10+ tools, queue-based notification system. Shipped in 12 weeks.
How It Works
How the architecture flows.
I design systems that handle the entire workflow, not just individual steps.
Instead of connecting tools randomly, I build structured systems where each step is defined, monitored, and automated.
- No lost data between steps
- No manual handoffs or bottlenecks
- Consistent execution at any volume
Who I Work With
Good fit
- Business owners who want their processes in order before automation
- Operations leaders dealing with automation that accumulated past comprehension
- SaaS, e-commerce, or service businesses with defined ops at meaningful scale
- Teams ready to systematize, not just automate
Not a fit
- No defined process or workflow exists yet
- Looking for a quick fix, not a system
- Wanting a no-code tool operator, not an architect
FAQ
Common questions.
Do you take execution-only engagements (build to spec)?
No. I start with the audit. I take implementation selectively and only against my own architecture: the trade-offs locked into someone else's spec are usually the most expensive decisions.
Can I hire you just for an audit?
Yes, that's the main format. The audit gives you a map of what's running, the failure points, a risk register and a build order. It stands alone: no obligation to build afterwards.
What if I'm not sure this is even an architecture problem?
That's a useful DM. I reply within 24h with a direct read — fit, not-fit, or what to figure out first. No pitch.
Do you guarantee outcomes?
No. Architecture is a set of trade-off decisions, and I won't guarantee the result of a process you partially control. What I will do: name the trade-offs explicitly, flag the risks I see, and make the architectural decisions you can defend.
How long does a typical project take?
The audit takes 1–2 weeks. Implementation, if I take it on: 2 to 8 weeks depending on scope. I give you the exact timeline after the starter call.
What does it cost?
Projects are priced per scope, not per hour — typically $2,000–$10,000 depending on complexity. You'll know the full cost before any work begins. I'll provide a detailed quote after our discovery call.
Will I need technical knowledge to maintain it?
No. Every system I build is made for non-technical operators. Delivery includes full documentation, a handoff walkthrough, and 30 days of post-launch support.
What happens if something breaks after launch?
Every system I build includes error handling and monitoring. If something stops, you get an alert before your team notices. The 30-day support window covers whatever comes up.
What if my process isn't fully defined yet?
That's fine — process mapping is the first step of every engagement. If you can describe the problem, even roughly, that's enough to start. We'll work through the details in the Analyze phase.
Get In Touch
Not sure your process is ready for automation?
Write me. The 20-minute starter call is free: I tell you whether this is an audit problem, and if it isn't, I say so.